The website https://aviacohenhevroni.com/ (“the Website”), operated by “Avia Cohen Hevroni” (ID No. 204540538, hereinafter referred to as “the Company”), serves as a virtual store for the sale of handmade gold jewelry and goldsmithing.
The use of feminine language in this regulation is for convenience only, and the terms apply equally to both genders.
Purchasing through the Website is subject to the terms specified in this regulation. You are requested to read this regulation carefully and in its entirety.
The mere act of purchasing a product on the Website shall constitute a declaration by the customer that they have read the provisions of these Terms and Conditions, understood them, and agreed to them. These Terms and Conditions constitute a binding contract between you and Avia Cohen Hevroni.
“Jewelry” or “Items” – the jewelry displayed on the Website and offered for sale.
Business days are weekdays, Sunday through Thursday, and do not include Friday, Saturday, holiday eves, or intermediate festival days (Chol HaMoed).
General
The Website serves as a virtual store for the sale of jewelry and is owned by Avia Cohen Hevroni.
For any questions and/or clarifications and/or inquiries, you may contact customer service directly via email or phone:
aviahevroni@gmail.com / 052-3327542
Or in writing:
Avia Hevroni, P.O. Box 32, Bat Ayin | Gush Etzion
Postal Code: 909130
These Terms and Conditions constitute the legal basis for orders and browsing on the Website, and they alone govern the relationship between the Company and the user of the Website and/or the customer placing an order through the Website.
Anyone placing an order and/or making a purchase through the Website declares that by performing such an action, they have read these Terms and Conditions, agreed to all its provisions and terms, and that neither they nor anyone on their behalf shall have any claim and/or demand and/or lawsuit against the Website and/or the Company and/or the Website management and/or any of its managers and/or employees in connection with the provisions and conditions of these Terms and Conditions.
The Company reserves the right to change the Terms and Conditions from time to time at its sole discretion and without the need for notice and/or prior notification.
Product prices include VAT in accordance with the law.
The Company’s computer records alone, regarding actions performed through the Website, shall serve as prima facie evidence of the correctness of such actions.
The product images on the Website are for illustration purposes only. Differences may exist between the images displayed on the Website, in whole or in part, and the actual items sold. It is agreed and clarified that the Company will make its best efforts to present accurate images to its customers.
The Company does not undertake to keep stock of all the jewelry/models whose images appear on the Website.
The Company does its best to ensure that the information presented on the Website is complete and accurate. However, it is clarified that unintentional inaccuracies or errors may appear, and the Company shall not bear any liability arising from or related to them.
All prices on the Website appear on the products and are listed in New Israeli Shekels (NIS). The prices include VAT, if applicable by law, and do not include shipping fees.
The Website management may update product prices and shipping rates from time to time without prior notice. The valid price for an order is the one published at the time the order process is completed (including the submission of credit card details). If prices were updated before the order was completed, the customer will be charged according to the updated prices.
The Website management may offer promotions, benefits, and discounts on the Website. It may at any time discontinue, replace, or modify such promotions, benefits, and discounts without any prior notice.
The terms of use apply to the use of the Website and the services included in it via any computer or other communication device (such as mobile phones, PDAs, etc.). They also apply to the use of the Website via the internet or any other network or communication method.
When the shopping cart is updated, the Company reserves the right to send a reminder to the customer regarding the abandoned cart, via email sent to the address provided.
Placing Orders Through the Website
The Website management will use the customer’s details only in accordance with the Website’s privacy policy, which forms an integral part of these terms of use and purchase.
Upon the customer’s order submission, the Company will verify the credit card details. Once the order is approved by the credit card companies, a confirmation notice will be sent to the customer indicating that the transaction has been approved.
The order details as entered by the customer in the order form, along with the transaction record in the Company’s computer systems, will constitute final and conclusive proof of the transaction’s correctness.
If the transaction is not approved by the credit card company, the person performing the transaction will receive a corresponding notification and will be required to provide an alternative means of payment.
The purchase approval is conditional upon the product being in the Company’s stock at the time of the order / or produced especially for the customer within the time indicated next to the product (21 days excluding shipping). However, if it was not indicated that the product is out of stock and it was not removed from the Website at the time of the order, the Company will not be obligated to sell the product, and the purchaser will have no claim and/or demand in this matter for any type of damage, whether direct or indirect, caused to the purchaser and/or to a third party. This is subject to the Website management refunding the customer any amount paid, if indeed paid, and/or canceling the charge if made. It should be emphasized and clarified that there may be cases where, although a specific item is displayed on the Website as in stock, it is actually not in stock and cannot be supplied – in such cases the transaction will be canceled and the customer will have no claim regarding this, subject to a refund of the amount paid to the Company by the customer.
Here is the full, literal English translation of the provided Hebrew text, without any changes to meaning or structure:
Each customer shall be entitled to order a product and select a desired shipping destination by updating the requested destination in the order form – however, the last destination updated by the customer will be saved in the company’s database as the customer’s desired shipping address.
It is emphasized that the company shall be entitled not to approve an order from a customer for any reason and at its sole discretion, such as in cases where: after providing the required details and documents and the customer has agreed to the terms of use and privacy policy, the site management may, but is not obligated to, display or send the customer updates via email. These may include content updates, information about services and products, as well as services and products of others, promotions, and new features on the site, as referred to in Section 30A of the Communications Law (Telecommunications and Broadcasting), 1982.
If incorrect information was intentionally provided at the time of registration
If acts or omissions were committed that harm or may harm the site or its management, or any third parties, including customers, employees, and suppliers of the site
If the site’s services were used to commit an act deemed illegal under Israeli law, or to enable, facilitate, assist, or encourage such an act
If the terms of this agreement, any of the binding documents, or any other online service agreement offered by the site were violated
If there is an outstanding debt to the company or its affiliated companies and the debt was not settled despite the due date having passed
If the customer’s credit card has been blocked or restricted in any way
After the payment details have been entered on the payment page, an email confirmation will be sent indicating that the order details have been received. This confirmation does not obligate the site management to supply the products; it only indicates that the order details were recorded.
If it is found that the customer’s credit card is invalid, or the credit card company does not honor the transaction, or PayPal (or any other available e-wallet service) does not approve the charge, or the requested product is not in the company’s stock, the site management will contact the customer to complete or cancel the transaction.
When paying via PayPal, the customer will be asked to enter their existing PayPal account details, or may choose to quickly open a PayPal account. If the customer decides to pay via PayPal, the company can collect payment only after approval from PayPal. The use and approval are subject to PayPal’s terms of use and privacy policy, not those of the website.
Cancellation of a Transaction and Return Policy
Transaction cancellation is subject to the Consumer Protection Regulations (Cancellation of a Transaction), 2010 and the Consumer Protection Law, 1981.
The person placing the order (not the recipient) may cancel the order in any of the following cases and under the following terms:
Any refund will be made to the same credit card used for the order and in accordance with the credit card company’s timeline.
If the order is canceled before the product has been shipped, no additional charges will apply. All payments, including shipping fees, will be refunded, minus a cancellation fee not exceeding 5% of the order value or 100 NIS, whichever is lower. A monetary refund will be given according to the law (excluding custom-made jewelry that was prepared specifically for the customer).
If the transaction is canceled after the product has been shipped and returned to the company’s warehouse, a monetary refund will be issued. The shipping cost will be deducted from the refund. The refund will only be issued if the item is returned unused and undamaged. If the item is returned contrary to these conditions, no refund or store credit will be issued. Cancellation fees will not exceed 5% of the transaction value or 100 NIS, whichever is lower.
The company has sole discretion in determining the condition of returned goods.
Items may be returned – unused, in their original packaging – within 14 days of receipt.
No refund will be issued for items that were received as gifts or part of promotions for which no payment was made.
Return method – the customer shall ship the item back to the company and will bear the shipping cost.
Supply and Shipping
Products are supplied to customers via registered mail / courier delivery on behalf of the company, within the promised delivery time as stated in the sale.
The shipping cost will be shown at the end of the order process under the selected items and will be charged at the time of order.
The company commits to package and dispatch orders within 21 business days to the requested destination.
Registered mail delivery time depends on Israel Post, but their commitment is up to 14 business days maximum.
If the shipping address is in a locality where courier delivery is unavailable, the order will be shipped via registered mail.
The company cannot be held responsible for delays caused by various delivery services.
Ordering from the site is limited to areas according to Israel Post’s delivery area map. The company may, but is not obligated to, provide service outside these areas upon prior phone coordination. Even if such an order is accepted by the system, the company is not obligated to fulfill it.
The above delivery timelines do not apply to out-of-stock items or custom-made products.
Delivery will take place once the purchase process is completed, provided the order was received during the product’s active availability period, that the customer holds a valid credit card that can be charged and cleared in Israel, and that the credit card company approves the transaction.
Company Responsibility
The company and/or the site management and/or any of their representatives will not be liable for any direct, indirect, consequential, or special damages caused to a user or a third party as a result of use or purchase through the website not in accordance with these Terms – regardless of the cause of claim – including loss of income and/or loss of profit for any reason. In such a case, the company reserves the right to cancel the specific order.
A typographical error in a product description will not obligate the company or site management.
Product images are for illustration only. There may be differences between the images on the site and the actual products.
In any case, the company will not be liable for damages exceeding the value of the purchased item or for any non-direct and/or consequential damage.
The company is not responsible for any use by the customer that is not in accordance with the company’s instructions.
The site management will not be liable for delays caused by events beyond its control, such as malfunctions, delays, strikes, natural disasters, computer or telephone system failures, or email service failures.
The site management will make every effort to provide high-quality products on time. If the customer believes that the purchased items or services are defective in any way, they are invited to contact customer service at 052-3327542, and the site management will address the issue as soon as possible.
Copyrights
All intellectual property rights, including copyrights, models, methods, and trade secrets, belong solely to the company. These rights include, among other things, all data on the site, including the list of products, descriptions, designs, and any related details.
It is prohibited to copy, duplicate, distribute, sell, market, or translate any information from the site – including trademarks, images, texts, jewelry designs, and jewelry images – without prior written permission from the company.
No commercial use may be made of any data published in the site’s database, product lists, or any other published details, without prior written consent from the site management.
No published data may be used or displayed on any other website or service without prior written approval from the site management and subject to the terms of that approval (if granted).
The name “aviacohenhevroni” and the domain name of the site, trademarks (whether registered or not), are all the sole property of the company. Use of them is prohibited without prior written consent.
All text content, icons, information, and/or displays appearing on the site – including graphics, design, verbal content, trademarks, logos, formatting and presentation – are the sole property of the company and its owners.
The website’s services must be used for lawful purposes only.
It is forbidden to copy or allow others to use, in any way, content from the website, including on other websites, digital or print publications, and more, for any other purpose.
All rights reserved.
The designs, models, and images on this site are protected by copyright and design laws.
It is prohibited to copy, duplicate, sell, distribute, or make any commercial use of the jewelry displayed – whether in design, name, or image – without prior written permission from the designer.
Copyright infringement is grounds for civil and even criminal action under the law.
It is forbidden to operate or allow the operation of any computer application or other tool, including Crawlers, Robots, etc., to search, scan, copy, or automatically retrieve content from the site. This includes creating or using such means to assemble a collection, compilation, or database containing content from the site.
It is forbidden to display content from the site within any frame, visible or hidden.
It is forbidden to display content from the site in any manner – including by any software, device, accessory, or communication protocol – that alters the site’s design or removes any content, especially advertisements and commercial content.
Confidentiality
The company takes reasonable precautions to protect the confidentiality of the information. In cases beyond the company’s control and/or due to force majeure, the company shall not be liable for any damage, direct or indirect, caused to the customer if this information is lost or misused.
The company undertakes not to use the information provided by customers except for the purpose of facilitating purchases on the virtual store and in accordance with the law.
The company does not store credit card numbers on its systems.
To process online payments, the company uses a third-party service provider.
The site supports various payment methods: Visa, MasterCard, Leumi Card, and bank transfer.
